Gym Code of Conduct

Welcome to Asset Health and Performance

At Asset Health and Performance, our goal is to provide a welcoming, safe, and motivating environment where everyone can pursue their fitness goals. This Code of Conduct outlines the standards and expectations for all members, guests, and staff. Your cooperation ensures that everyone enjoys their experience.

1. General Behavior

• Treat everyone with respect and courtesy.
• Use appropriate language; avoid offensive or inappropriate comments.
• Follow staff instructions and requests promptly.
• Report any suspicious activity or behaviour to staff.

2. Check-in Procedures

• Present membership card (on app) to be scanned by our barcode scanner at reception OR use your phone app to unlock the front door as you arrive (even if it is open).
• Casual entry must be paid on arrival and personal details filled out.
• Notify staff of any changes to personal information.

3. Dress Code

• Wear appropriate athletic attire, including closed-toe athletic shoes.
• Refrain from wearing clothing with offensive images or language.

4. Equipment Use

• Wipe down equipment after each use with provided cleaning supplies (WOW Wipes located throughout the gym).
• Return equipment to its proper place after use.
  • All black weight plates to be stored on squat racks in the main area.
  • All coloured weights to be placed on the smith machine and weight trees in the back warehouse.
  • Place all recovery boots, compex, theragun back in the cupboards after each use.
• Share equipment during peak hours; observe time limits if applicable.
• Report damaged or malfunctioning equipment to staff immediately.

5. Safety and Hygiene

• Follow proper exercise techniques to prevent injuries.
• Use personal towels to maintain hygiene.
• Utilize provided sanitation stations; wash hands regularly.
• Refrain from using the facility if sick or experiencing symptoms of illness.
• Please use the squeegee in the recovery room to move excess water off the floor when coming in and out of baths.
• Please sit on a towel and have a towel under your feet when using the sauna.
• Use squeegee in bathroom on glass after showering.

6. Personal Belongings

• Use designated lockers for personal items; Asset Health and Performance is not responsible for lost or stolen items.
• Keep the gym floor clear of bags, jackets, and other personal items.

7. Guest Policy

• Comply with the guest policy and ensure guests adhere to the Code of Conduct.
• Members are responsible for their guests’ behaviour.

8. Personal Training and Coaching

• Only authorised Asset Health and Performance, Asset Physiotherapy and Asset Fitness staff may provide personal training or coaching services.
• Unauthorised coaching or training is not permitted.

9. Media and Technology

• Respect others’ privacy; ask for consent before taking photos or videos.
• Use headphones for personal audio devices.
• Refrain from phone conversations in workout areas.

10. Children and Minors

• Adhere to the facility’s policy regarding children and minors.
• Supervise children at all times, as applicable.

11. Nutrition and Supplements

• Observe the gym’s policies regarding the consumption of food and beverages.
• Comply with legal and gym regulations regarding supplements.

12. Respect the Facility

• Observe gym hours and policies.
• Use amenities, including locker rooms and showers, considerately.
• Respect the property; refrain from defacing or damaging any part of the facility.

Violation of this Code of Conduct may result in suspension or termination of membership, at the discretion of Asset Health and Performance.

For more information or clarification on any aspect of this Code of Conduct, please speak with a staff member. By accessing our facility and services, you agree to abide by this Code of Conduct.